This collection of posts is comprised of three excellent reads from the Harvard Business Review blogs.
The first post takes note of an interesting phenomenon regarding motivation. The author underscores the results of an experiment with a related personal experience.
Who's more motivated? Someone paid at their regular rate, someone asked to work at a discounted rate or someone asked to help as "a favor".
While the post will be of interest to all leaders, this one's essential for nonprofit execs. For them it contains a gem of a practical tip.
Metrics must be used with caution. Without careful consideration and design they can introduce unintended bias.
The author of the next article puts it this way:
"As humans, we're hard-wired to infer causality from correlation: when the numbers go up, we tend to take credit. But when the numbers go down, we tend to blame someone or something else."
The article concludes by describing three valuable ways to avoid common mistakes when formulating metrics.
This collection's final post describes how product labeling affects consumer behavior. How did customers react when Starbucks began publishing calorie information about its offerings? Read the surprising results in the article linked below. Note that it's labeled!